We dispatch your order within 1-2 business days after it has been placed and you can follow it via the tracking link.

During peak periods (such as Christmas and holidays) this may take longer, however we always communicate this.

Delays beyond our control are our couriers responsibility, we cannot be held responsible for that.

You will receive a tracking link sent to the contact information your provided during checkout.

As of current, we ship all throughout Europe, the shipping cost are subject to change and will be calculated during check-out.

If you receive a faulty product you may exchange it for a new one or a full refund.

The refund will take place within 5 working days and will be transferred the same way the payment was made.

Please e-mail us with a photo at hello@laitdechoco.com within 3 days of arrival. Add the subject 'DAMAGED', so we can arrange compensation.

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